Thursday, May 14, 2009

Customer Loyalty Program with the Glowbal Group

When I originally wrote a review at Yelp for Sanafir (1026 Granville), I forgot to mention that at the end of the meal, there was a brochure for their current regional menus promotion, and on the bottom of that, a tear-off coupon for a free appetizer at any of the Glowbal Group restaurants. I also filled in the customer survey form, and couple of days later, got a note thanking me -- a note that included yet another tear-off appy coupon!

Tonight I finally got to catch up in person with my friend Charlene, and I decided to invite her to the Italian Kitchen, another of the Glowbal Group of restaurants. They would only accept one coupon, and in exchange gave us the free appy of the day, something apparently everyone who turns in a coupon gets, and something not on the menu -- a pair of Kobe beef meatballs. Very tasty balls and about the size of golf balls.

I let Charlene choose and she got the garlic pizza she'd seen on the online menu (available only as PDFs on their page), and I we agreed to a second order, the bruschetta sampler plate. Food was slightly above passable over all. If you are looking for light meals with what appears to be an authentic historical Italian look, this place is definitely worth a look.

When the bill came, there were three (3) different brochures promoting the Glowbal Group of restaurants -- all of which had tear-off coupons!

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