AUKEY mechanical keyboard KM-G16 - NO WARRANTY if you bought from TEMU

I bought an AUKEY KM-G16 mechanical keyboard and it arrived in April 2025. I tried to register it for warranty but after being told the registration information should have been in the box, the company stopped communicating.

By June it was starting to display "chatter" -- sometimes some keys didn't register when I clicked, sometimes it registered multiple times.

I wanted to request a return/replacement through TEMU but because the issue couldn't really be proven with a picture, it was a dead end (and the AI customer service is useless).

I cleaned under the keycaps but the problem persisted and became worse by July.

I tried contacting AUKEY again and got a response today: No warranty if purchased through third-party sellers.

Maybe I didn't pay attention to the TEMU ad closely enough, or maybe this is standard.

Doesn't matter.

What matters is you need to be careful because if companies can do this, they can basically dump whole defective production runs or product lines through third-party sellers.

Especially if the issue doesn't immediately manifest. If it shows up months later after your refund window through TEMU or whatever third-party you got it from has passed, you're stuck.

Fortunately, there's a software workaround you can try for chatter if it turns out it can't be fixed by simply cleaning: Keyboard Chatter Blocker software. Here are a couple I found when I was researching this issue with GROK AI:

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