I bought an AUKEY KM-G16 mechanical keyboard and it arrived in April 2025. I tried to register it for warranty but after being told the registration information should have been in the box, the company stopped communicating. By June it was starting to display " chatter " -- sometimes some keys didn't register when I clicked, sometimes it registered multiple times. I wanted to request a return/replacement through TEMU but because the issue couldn't really be proven with a picture, it was a dead end (and the AI customer service is useless). I cleaned under the keycaps but the problem persisted and became worse by July. I tried contacting AUKEY again and got a response today: No warranty if purchased through third-party sellers. Maybe I didn't pay attention to the TEMU ad closely enough, or maybe this is standard. Doesn't matter. What matters is you need to be careful because if companies can do this, they can basically dump whole defective production runs or ...
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